We provide 24 hour emergency service for our clients. If you have an emergency, stay calm. We are here to help you, whether you need phone advice or an emergency stable visit. In the event of an emergency, call (203) 426-5040. Press "0" and you will be directed to contact our answering service. Remember that the operator is not a veterinarian. Please tell the operator your name and phone number and brief nature of the emergency. The operator will page the on call doctor and you should have a return call within 10 minutes. Please stay by the phone and keep the line clear. If you do not receive a response within 10 minutes, call the answering service again.
Be prepared to give directions to your barn or stable, including the exact street address, as our truck is equipped with a GPS device. If it is dark and your driveway is hard to find, please give us identifying landmarks, and turn on as many lights as you can to help us navigate.
It is easier to work in a clean, well lit barn. While you are waiting, clear a good work space and set up extra lighting if necessary. You will receive phone advice as to how to handle the specific problem that your horse has until help arrives. Be careful in handling a sick or injured horse so that someone does not get hurt.